Yes, if you want to measure full body compositions and take advantage of the smart functions.

Without the Fit Profile mobile App, you can only measure body weight just like a regular digital weight scale.

You need the mobile app to access your body composition information, such as body fat, body water, muscle mass, etc., to track your weight and body fat and other body composition data. In other words, the scale and the mobile app together make a complete smart body composition scale.

For Fit Plus Scale users, without your mobile app you will read your weight, but you will not see your BMI.

Setup your smart scale is easy and straightforward. It takes just minutes to get your data after you receive your new scale. Please follow the steps here:

(1) Power up your scale

Push the reset button.

IMMEDIATELY place your scale on a flat hard surface. Make sure your scale displays 0.0. The scale is ready for use.

(2) Download “Fit Profile” app and create an account

From Apple App Store (iOS) or Google Play (Android), search for “Fit Profile” mobile app, download and install to your smartphone. Open the Fit Profile app, sign up with your email.

Answer Yes/Allow/OK when a few questions are prompted. Your account will need your gender, birth date, and your height. Fill in the information correctly. You may skip steps for Apple Health (iOS app), Google Fit (Android app), or Fitbit setup. You can set up these items later.

(3) Setup Bluetooth connection

Make sure Bluetooth is enabled on your phone. For iPhone users, make sure the Fit Profile app’s Bluetooth is on. For Android phone users, make sure Location Service is enabled.

Your Fit Profile app is on the “Measurements” screen.

Apply pressure to turn on your scale. When you see the Bluetooth icon display on the scale, pairing is done 

(4) Take measurements with Bluetooth connections

Open your Fit Profile app on the “Measurements” screen.

Turn on the scale (Step on/off). You should see Bluetooth icon on the scale. Wait for the scale back to 0.

Step on the scale barefoot until your measurement is done.

Setup your smart scale is easy and straightforward. It takes just minutes to get your data after you receive your new scale. Please follow the steps here:

(1) Power up your scale

Apply pressure or push the activate button to turn on your scale.

IMMEDIATELY place your scale on a flat hard surface. Make sure your scale displays 0.0. The scale is ready for use.

(2) Download “Fit Profile” app and create an account

From Apple App Store (iOS) or Google Play (Android), search for “Fit Profile” (note: not “Fit Plus”) mobile app, download and install to your smartphone. Open the Fit Profile app, sign up with your email.

Answer yes/allow when a few questions are prompted. Your account will need your gender, birth date, and your height. Fill in the information correctly. You may skip steps for Apple Health (iOS app), Google Fit (Android app), or Fitbit setup. You can set up these items later.

(3) Pair the scale with your smartphone

Make sure Bluetooth is enabled on your phone. For iPhone users, make sure the Fit Profile app’s Bluetooth is on. For Android phone users, make sure Location Service is enabled.

Your Fit Profile app is on “Measurements” screen.

Apply pressure to turn on your scale. When you see the Bluetooth icon display on the scale, pairing is done.

(4) Take measurements

Open the Fit Profile app, make sure it’s on the “Measurements” screen, the screen with a big circle on top.

Apply pressure to turn on the scale and wait for “CAL” back to “0.0”.

Step on the scale barefoot. Your scale will flash your weight twice, then the number “0” will move back and forth. When the “0” stops moving and your weight appears again, your measurements are done. You should hear a sound from your phone – your measurements are uploaded to your app! Get off from the scale now.

Steps (1) to (3) are the one-time setup. For normal measurements you only need step (4).

When you change your password, we will send you an email of a verification code. Please follow the instructions. If you don’t receive this verification code email:

Check if your email address is correct.

Check your email Spam or Junk Mail folder.

You can ask the App to send you another verification email.

If you still have issues, please contact customer support, call us or email us.

Follow the steps below to modify your gender, age, or height:

Tap on the “My Account” icon (the bottom right corner of the App main screen), then tap your profile image or tap on the “>” icon on the right.

On the user Profile screen, edit your gender, name, age (birth date), and height.

On this profile screen, you can change your name too. It will be used for display. Also, on this page you can set to Athlete mode or update your password.

Tap on the “Confirm” button to save your changes.